Enable your team to scale personalized CX
SIX equips your customer-facing employees to make personalized recommendations and drive growth
Equip employees to scale personalization
SIX equips customer-facing employees to make personalized recommendations and drive growth. SIX serves industries with customer-facing employees - such as retail, hospitality, and services.
The CX playbook is fundamentally changing
The Digital Ceiling
Digital media is saturated, creating a psychological barrier for consumers. Additionally, online advertising costs are rising. As mass digital outreach loses effectiveness (inbox immunity), true brand differentiation is being driven by employees that are empowered to deliver personalized consumer experiences.
Personalization Requirement
Personalization significantly impacts consumer behavior, with effective execution driving up to 15% higher revenue. However, brands have typically limited personalization to digital silos like email, web cookies, and targeted ads. Stiff competition for online consumer attention is leading to diminishing returns.
The Human Opportunity
According to McKinsey, the "Next Horizon" for brands is the personalization of physical spaces and person-to-person experiences. The biggest untapped opportunity for revenue and customer loyalty lies in the moments that facilitate human interactions as the most powerful touchpoint for capturing interest and building trust.
SIX bridges the gap.
Learn MoreMarket Trends
"Companies that excel at personalization increase revenues by 5-15% compared to companies that don't."
- McKinsey & Company"48% of people talk to friends and family when they're discovering new products (compare this to 31% who use social media)."
- PWC Retail Trends Report"Acquisition costs have risen an average of 60% over the past 5 years. Companies need to do less paid marketing & more engagement."
- McKinsey & CompanySolutions
Customers
Product
The Recommendations Platform
Equipping brands and people to send & receive recommendations - enabling more shared connections and trusted experiences.
Product
COLLECT
Collect any type of recommendation, called a Pick. Picks can be products, services, experiences, education, or places for example.
CURATE
Sixes are a curated collection of six related recommendations, displayed in a visual, mobile format. They are like a mini web page designed for phones.
SHARE
People share Sixes via text, WhatsApp, email, chat panel, or in-person with QR code. Employees share Sixes as part of the CX journey and can also use in-app messaging.
PLATFORM
Human + AI-assisted enterprise personalization. An enterprise platform to extend for brands. 6 pillars of AI in SIX: Onboarding; Productivity; Creativity; Conversations; Preferences; AI Answers.
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Get Started
Get started quickly sending and receiving recommendations